Terms and conditions
Exchange/return policy
At Wemyc, we understand that every purchase is valuable and in certain unavoidable circumstances, the customer has to exchange or return it. So to make the process easier, our policy gives you an option to exchange/return the products within 7 Days of Delivery only in case of defects, damage caused during delivery, missing or wrong products received.
What should you do in case of a Damaged/ Tampered Package or Missing Product?
We request you not to accept the package if damaged in the first place, and if you receive the package, record an unboxing video. Reach out to our Team at +918668171797 (10am – 5pm) or mail us at support@wemyc.co.in, mentioning your order reference number with an unboxing video (if you have accepted the delivery) within 48 hours of delivery. We shall do our best to ensure that your queries are resolved, and a replacement is scheduled at the earliest.
In case of a return, when do I get my refund?
Once your returned product/s are received at our facility and inspected by our experts, we will initiate the refund process.
Anytime you face an issue or simply want to ask about our products, reach out to us on:
Email id:support@wemyc.co.in
No Shipping Carrier is available for Return/Exchange from Our end.
Its customer responsibility to return their Products incase of exchange of Product (Only Size issues with Unused Product is accepted for Exchange within 7 days of delivery). After Receiving the returned product we will send your desired Size.